We Guarantee 100% Customer Satisfaction on all our products.
Before contacting us, please make sure you have fully followed your doctor's recommendations concerning your personal product dosage and the Instructions for use.
We offer a full refund on all our products in following cases:
- If your product is defective or expired
- If your product is damaged in transportation
- If your product is undelivered
If you are not satisfied with the effect of your medicine, please
We will send you the return shipping instructions and will refund your payment right after receiving the returned product.
If your order is damaged during transportation, we will ask you to send us the photo of the damaged product.
Once it is received, we will either refund your payment or reship your order free of charge.
Please contact us
in case of non-delivery of the product by the deadline (invalid tracking in 12 days for courier service and 20 days for Airmail). We will either reship your order free of charge or refund your payment.
Please note it will take from 5 to 7 days for a refund to be reflected on your credit card statement.